- Minimum Order Quantity (MOQ): The minimum order quantity for our products is 100 cottons. Each cotton contains 12 pairs of footwear in a single colour and design.
- Payment: Payment must be made in advance before the order is processed. We accept various modes of payment, which will be communicated to you upon confirmation of your order.
- Delivery Time: The delivery time of your order will depend on the production schedule. Our team will provide you with an estimated delivery timeline once the order is confirmed. Please note that any unforeseen delays in production may affect the delivery schedule.
- Quality and Design: Our products are carefully crafted to meet high-quality standards. However, slight variations in colour and design may occur due to the nature of the production process.
- Returns and Exchanges: We strive to deliver products that meet your expectations. In the unlikely event that you receive defective or incorrect items, please contact our team within 7 days of receiving the order to arrange for returns or exchanges.
- Cancellation: Order cancellations must be made within 48 hours of placing the order. After this period, cancellations may not be accepted as the production process might have already commenced.
- Intellectual Property: The designs, logos, and trademarks associated with Alfeet are the intellectual property of our brand. Any unauthorized use, reproduction, or distribution of these elements is strictly prohibited.
- Communication: To discuss inquiries or connect with our team, click on the WhatsApp button or visit our office location provided in the Contact Us section.
- Changes to Terms: Alfeet reserves the right to modify or update these terms and conditions at any time. Any changes will be communicated to our clients through appropriate channels.
By placing an order with Alfeet, you agree to abide by these terms and conditions. We appreciate your business and look forward to serving you with high-quality Arabic footwear.